Your Clients Deserve a Portal: How to Modernize Your Stone Business with Self-Service Tools

Why Your Clients Want Self-Service

Think about how you interact with businesses today. You check order status online, approve estimates via email, and pay invoices with a click. Your clients expect the same experience from your stone fabrication shop.

The reality? Most fabricators still rely on phone calls, printed quotes, and manual follow-ups. It works — but it’s slow, error-prone, and makes your business look outdated compared to competitors who’ve gone digital.

Introducing the Remnant Finder Client Portal

Every Remnant Finder Pro account includes a branded client portal accessible via your company’s custom subdomain. Your clients can:

• View and approve quotes — with detailed line items, drawings, and material selections
• Track project progress — see which stage their project is in (Design, Fabrication, Installation)
• View and pay invoices — online payment processing built in
• Message your team — real-time chat without phone tag
• Access shared files — drawings, photos, contracts, all in one place

Magic Link Authentication — No Passwords

Nobody wants another password. Remnant Finder’s portal uses magic links — your client clicks a link in their email, and they’re logged in instantly. Secure, simple, and zero friction. Social login (Google and Apple) is also available.

Quote Approval That Closes Deals Faster

When you send a quote through Remnant Finder, your client receives a beautifully formatted email with a link to review the full quote in the portal. They can:

• See the countertop drawing with exact measurements
• Review material selections and edge profiles
• Check the itemized pricing breakdown
• Accept or request changes with one click

When they accept, you get an instant notification. The project automatically moves to the next stage, and if you use QuickBooks, an invoice is generated and synced automatically.

Professional Branding

The portal uses your company name, logo, and branding. Your clients see a polished, professional experience that reflects the quality of your workmanship — not a generic third-party tool.

Automatic Follow-Ups

Sent a quote and haven’t heard back? Remnant Finder automatically sends follow-up reminders to clients who haven’t responded. You set the timing, the system does the rest.

Get Your Portal Running

The Client Portal is included with every Remnant Finder Pro subscription. Set it up in your company settings, and start sending professional quotes today. Get started here.