The Problem

'When's My Install?' 'Did You Get My Approval?' You're the Bottleneck.

Every client text and call interrupts the work that earns the money. Give them a portal — and your day back.

'When's My Install?' 'Did You Get My Approval?' You're the Bottleneck.

Status anxiety is the #1 driver of client friction.

When clients can't see what's happening with their job, they call. And text. And email. And then call again. Every interruption pulls a team member away from billable work — and even worse, makes the client feel ignored when the call goes to voicemail.

Where the friction is

Each one is a 5-minute interruption, and stone shops field dozens per week.

A branded portal where clients self-serve

Remnant Finder gives every client a branded mini-site (under your subdomain) where they see their quotes, approve or reject them, see install dates, pay invoices, view receipts and message your team. They get notifications by email/SMS, and you get a clean inbox.

What changes

What changes when you use it

Client phone calls
Down 30–50% within 60 days
Approval turnaround
Faster — clients click instead of replying via email
NPS / repeat business
Up — clients feel in control

Frequently asked questions

Do clients have to create an account?

No. Magic links from email work for one-off projects. Repeat clients and contractors love the full login.

Can I customize the branding?

Yes. Logo, colors, subdomain (e.g., portal.yourshop.com), and custom welcome message.

What if the client wants to pay in cash?

The portal supports card and bank transfer; cash is recorded by your team and shown to the client as 'paid'.

Related

See it on a real shop

Start a free trial today or book a 20-minute live demo. No credit card required.